HOW CAN I CONTACT TUFSY LLC?

You can contact our Customer Service Representative either via our Live Chat,
online or by telephone at (718) 501-4702, Mon – Fri, 9:00am – 5:00pm,
so that we may assist you

WHAT FORMS OF PAYMENT ARE ACCEPTED AT TUFSY.COM ONLINE STORE?

The following Credit Cards are accepted: Visa, MasterCard, American Express, Discover,
Diners Club, and Japan Credit Bureau (JCB)

HOW CAN I RETURN OR EXCHANGE TUFSY JEWELRY?

You can contact us for any information regarding terms and conditions of return & exchange.

HOW DO I CREATE AN ACCOUNT?

Click on the profile icon in the top right corner of any page on tufsy.com.
Enter your email and the required information on the form.
When you are finished, click “Save.”

By creating an account, you can:
Track your orders
Change your account information
Change your password
Save multiple addresses
Make and share your Wishlist

HOW DO I ACCESS MY ACCOUNT?

Click on the profile icon in the top right corner of any page on tufsy.com.
Enter your email and password under “Sign In.”
If you do not remember your password, click “Forgot Password?” and follow
the prompts to gain access to your account.

HOW DO I CREATE A WISH LIST AND SHARE IT WITH MY FRIENDS?

You can create your wish list by clicking on the Herat symbol from the pages
of each product or directly from the catalog and share it by e-mail.

HOW LONG DOES IT TAKE FOR MY ORDER TO BE SHIPPED?

Once payment is made your order will be shipped in 1-2 business days.